FREQUENTLY ASKED QUESTIONS

You Asked, We Answered

WHERE ARE YOU SITUATED?

We are operating from New Delhi, India. However, we still provide services for our countrywide customers.

WHAT ARE THE PAYMENT OPTIONS?

We offer Razorpay(Debit & Credit cards, Phonepe, and other wallets).

WHAT IS YOUR RETURN & REFUND POLICY?

We do not offer returns and refunds. However, we will provide refunds only to exceptional cases which are as follows:

1. If the product is lost by the courier, we will conduct an investigation to figure out the problem. If the courier service has misplaced your order we will offer you a refund.

2. If you have placed an order and it so happens that it runs out of stock. We will offer you a refund in case you don’t want to wait for the product to be back in stock.

DO YOU PROVIDE INTERNATIONAL SERVICE?

We aren’t offering international shipping at the moment but we hopefully will be working on it for it to be available in future.

WHAT SHIPPING SERVICES DO YOU USE?

We provide our services through a company called Shiprocket. It is a very reliable delivery company and will deliver products from our doorstep to yours completely safe.